Mobile marketing might appear very complicated at first. Once you know what you are doing, it can be a very profitable strategy. If you don’t know what you are doing, you can lose a lot of money or lose customers. Fear not, the tips listed below can help you avoid this.
Keep setting expectations and keeping yourself safe, legally. After a person opts-in, or even during the process, inform them of how often they can get text messages from you. Also, give them an “opt-out” option if the messages are too frequent or if they want to avoid possible message charges. Always include the line, “standard rates may apply.”
Make it easy for your customers to share your mobile marketing message. Options such as discounts based on referrals or suggestions to forward a special offer to a friend can lead to increased word of mouth advertising. Many consumers look to friends and family for recommendations, so making it easy to share your mobile messages can significantly increase your customer base.
Treat your customers like people. Instead of just bombarding them with sales information constantly, consider messaging them occasionally with relevant information to their everyday lives. If you find an interesting blog on saving money, for example, send them a link. This lets them know you are not just considering them to be a source of income for you.
Decide now whether you’re going to use QR or 2D codes in your mobile campaign. Your audience may not understand how to leverage certain technology out there, so you need to ensure that you’re going with something current, popular and people-friendly. You’re marketing to basic folks; not everyone will be tech-savvy.
Provide a better value for your mobile customers by creating a dedicated opt-in database option for them. This will allow you to provide your customers with a much better value and a great experience while simultaneously giving you a much bigger bang for your buck. It’s a win-win situation here.
Unless it is absolutely necessary, avoid large files such as photos in your mobile marketing message. When including a link in the message, make sure to use a URL shortener. These steps will help you keep your message short and concise, which greatly reduces loading time and helps to keep your customer interested.
Not any web tracker will do when you’re trying to keep up with the results of your entire campaign. You need to make sure that you’re using a mobile-specific type of software here to keep up with your data. Try different tracking platforms like Bango and Mobilytics to stay up to date with everything.
Information you send out has to be meaningful if you expect to receive a meaningful response. Little reminders about nothing but your existence are annoying. So if you’re contacting someone via mobile marketing, make sure that you have a worthy cause for doing so. It’s not a lot to ask.
Knowing your customers’ location is a unique benefit of mobile marketing. Your customers will have their mobiles with them at all times and know where you are thanks to this type of marketing. With mobile marketing, no customer is out of your reach. Location awareness is an important aspect of mobile marketing: make sure you plan your strategy accordingly.
If you can, address the recipient of the message by their name. People will be more likely to pay attention to the message if it is addressed to them directly. Address them in an energetic manner so that you capture their attention and encourage them to find out more about your campaign.
Take the time needed to learn how social media works, and how mobile marketing works right along with it. You need to do your research or extract the knowledge from those who already have it. Hire someone if you need to and it will pay off in the long run.
Mobile friendly maps are a wonderful way to help ensure you are doing what you can to attract the local customers. They will allow your potential customers to find your location easily when they are searching for your store.
Build your legal marketing database the right way. Don’t just harvest mobile phone numbers or buy databases. Have your targets subscribe to the marketing texts you are about to send. It can be done by asking them to send you a text with a specific message such as texting a keyword like SHOP to your short code (for eaxample 22345). This way you have proof they want to hear from you.
Personalize your mobile-marketing messages. In some cases businesses will fail to personalize the messages, which creates a message that can seem a bit like spam. If you simply use the subscribers name in the message, you will find a better response that is going to yield much better results.
Your mobile marketing should be designed around your customers who have the worst possible connections. It is fantastic that some devices can now work faster than many desktop computers, but many people still have small screen phones which download very slowly. Design your marketing with those customers in mind for increased speed.
Let your customers opt out. It is understandable that you want to keep all your contacts, but you have to give your prospective customers a way to stop receiving your texts. Give opt out instructions at the end of your texts or provide a link they can click on to stop future messages. This simple step can help to build respect for your business.
So as you can see, mobile marketing is not as complicated as it may appear. You do need to research the basics, and methodically apply what you learn. With the above tips in mind, you should be smarter and more effective when it comes to creating your mobile marketing plan.
